KPN - Software Engineer ServiceNow (Freelance/ZZP)

The team

We are a young, multinational team, with a dynamic atmosphere because of close contact with end users and sometimes business market clients. Our culture is friendly and open minded, motivated and driven. Our main language within the teams is English

We are building the new target architecture which will be in charge of ordering, delivering and configuring the KPN Business Market target portfolio of Smart Combinations.

The organizational unit within KPN?

Within KPN TDO, Technology & Digital Office, in the B2B IT Solutions section. We are KPN's IT department for the business market and we work with self-organizing agile teams that test, manage, develop and maintain software for our customers and stakeholders.

We have teams in Zoetermeer, Houten, Ede and Groningen, at the moment we are looking for someone in Zoetermeer.

Your role as Software engineer/developer:

Within the team, we are responsible for the order and delivery flows build on our own automation. As a software developer you will be responsible to code and develop on the ServiceNow platform as well as several other systems around ServiceNow to delivery fully functional end-2-end features focused on automated product delivery.

We have several goals described below:

- Complete the current portal aimed at internal KPN users to perform delivery of Smart Combination products in an efficient and quick manner. The current portal allows KPN engineers to:

o Trigger different automations

o Track and trace current state of jobs running to fulfil delivery of Smart Combination products

o Manage hardware administration in ServiceNow

o Lifecycle management of different product profiles

- Introduce new automation pipelines for Smart Combination products

- Refactor current automation pipelines of semi-finished products to make them resilient, scalable and reliable for the future

- Introduce internal APIs for our automation and template engine to make integrations with other systems possible and clean

- Refactor our automation internal engine to introduce stability and performance