KPN - OSS Solution Designer (Freelancer/ZZP)

Posted Mar 3, 2022
Project ID: PPI11B - 25634
7 months
(Mar 21, 2022 - Oct 31, 2022)
40 hrs/week
Payrate range
75 - 90 €/hr
Application Deadline: Mar 9, 2022 3:00 PM

OSS Solution Designer – Service Assurance Domain

  • Good understanding of ITSM processes (Incident, Problem, change & Operations) mgmt.
  • Sound knowledge of COTS based products
  • Experience working in Telecom domain around OSS processes is a big plus.
  • Understanding of Incident and Change Workflow Management
  • Experience of working with event and incident management correlation
  • Understanding relations between Incident and Change Management
  • Facilitating requirements gathering and understanding business logic for those requirements
  • Guides on effective use of solutions and architectures in order to achieve business outcomes in alignment with business requirements
  • Translates business requirements/specifications into abstract feature definitions to be realized by platform integration and development
  • Experience working with SOAP and REST based API’s (JASON)
  • Identify solutions to problems and provide technical workflows and designs.
  • Experience working with various vendors and stakeholders for implementation of end to end flow.
  • Basic understanding of Agile and SCRUM.
  • Experience working in agile environments using tools such as JIRA


Soft Skills

  • Comfortable working within a virtual/remote team
  • Confident in communicating throughout an ecosystem build around a complex IT Application/Solution.
  • Strong ability to carry out assigned tasks independently including self-organization with little supervision
  • Excellent communication and interpersonal skills suitable for working in a global environment

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