Jacobs Douwe Egberts - Changemanager IT (Freelance/ZZP)

Start date: ASAP

Hours per week: 40

Project description
JDE R&D business is taking steps in its digitization journey with a diverse portfolio of projects. One of the main contributors to the digitization roadmap is Project U-Turn Phase 3, which entails further enhancement of the PLM application (Hamilton Grant) with a focus on

• Improving data credibility
• Improving user adoption
• Implementing design enhancements

Hamilton Grant PLM application has been implemented at JDE in October 2021 with company-wide use. Robustness of specification data in Hamilton Grant becomes increasingly important as it is required by other systems and projects (e.g. ESG reporting, calculation of recyclability tax). In Phase 3 of the U-Turn Program, we will improve the data credibility in Hamilton Grant by improving the data creation process and making sure the data is accurate at the point of input. Furthermore, the current data in the system will be cleansed with an action plan to measure progress and improvement. A data governance process will be put in place to ensure that data remains credible at the source. Also some design enhancements (e.g. additional spec fields, specification audit trail) will enable more accurate data and more efficient processes.
In addition, Phase 3 will focus on improving user adoption by focusing on change management activities (communication, pulse check, change network, training material update) with the aim to drive continuous improvement.
The project is run in a hybrid way, combining certain waterfall components in agile methodology, together with vendor Hamilton Grant.
 
Role description
The U-Turn Project and Change Manager oversees the planning, coordination, facilitation, communication, risk management, reporting and change management within the U-Turn Program according to the U-Turn Program Methodology and JDE & GIS (Global IT) governance and policies. Their main task is explained below:

• Works closely with the U-Turn Business Lead, the Global Hamilton Grant Application Owner, the U-Turn R&D Core Team, GIS resources, GIS Leadership and external vendors and acts as first POC for Program-level escalations
• Monitors the delivery and manages the delivery process and approach for U-Turn Project phases; coaches and guides (where applicable) the R&D Core Team and GIS resources to ensure delivery is according to established framework
• Monitors pro-actively the program changes on scope, schedule, risk and budget  and ensures those are clearly identified, communicated and managed
• Manages change management activities (communication, pulse check, change network, training material update)
• Ensures control, transparency, visibility and communication of costs and financial reports for the U-Turn Program (financial control)
• Drives SteerCo preparation with the U-Turn Business Lead and other U-Turn Core Team stakeholders
• Assists with:
  • Roadmap Development
  • New Projects/Requirements Scoping
  • CER and project portfolio processes
• Acts as IT Delivery Lead liaising across GIS functions, Operations and external parties on integrations, new developments,  IT infrastructure; ensures IT delivery is according to applicable security, architecture and compliance processes and standards
• As the Program evolves, ensures there is a continuous stability and approach fit for program needs; continuously enhance the Program Methodology and act as a U-Turn Program Promoter

Profile

• Experience with (new) software systems’ delivery and adoption (agile as well as waterfall)
• Experience in change management methodologies and activties
• Excellent ability to communicate on all levels of organization (lowest execution to Senior SteerCo level) and to approach structurally activities and teams  in an often ambiguous environment without direct reporting lines to "project" team members
• Experience with budgeting and financials
• Experience in managing (multiple) vendors and contracting (both fixed and T&M, and waterfall and agile funding approach)
• Experience in driving multiple initiatives, geographies, domains, suppliers, organizational stakeholders in parallel
• Strongly preferred: Experience with IT projects in R&D and/or operations context
• Additional plus point: Experience with JDE and/or FMCG
• Additional plus point: Experience with PLM implementations

Practicalities

• 5 days a week
• Preferably partially on-site in Utrecht (especially during onboarding period). Residence in the NL is a plus.
• Start date: As soon as possible / 01.09.2022
• End date: 01.03.2022 with potential for prolongation